We're available on chat 7 days a week, 9am to 10pm ET.
We’re here to help. Customer Service is open from 8am to 12am EST on Black Friday and Cyber Monday. Please let us know if we can be of assistance.

We're available 7 days a week, 9am to 10pm ET.
We’re here to help. Customer Service is open from 8am to 12am EST on Black Friday and Cyber Monday. Please let us know if we can be of assistance.

GREATS

Greats FAQ and Help Center

When will my order ship?

How long will it take for my order to ship and deliver?

What shipping speeds do you offer?

How can I track my order?

My tracking says my order was delivered, but I haven’t received it—what do I do?

Can I edit/cancel my order after it has been placed?

The item I want is sold out, how can I get it?

Do you offer free shipping and returns?

Shipping

How much will shipping cost?

How long does it take for me to receive my refund?

How do I qualify for a return?

Returns

What promotions are you currently running?

Promo Terms & Conditions

Who is GREATS?

Size Chart

What sizes does GREATS offer?

How are GREATS sized?

Does GREATS carry different widths?

What styles run larger?

What styles run smaller?

Are the insoles removable?

Size Information

Check out more details about our Shipping procedures.

Returns have never been easier! Check it out!

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Shipping

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Size Information